The management of Luciano Trasporti s.r.l., aware of its role and obligations toward its customers, the environment, and its employees, has for years been committed to the continuous improvement of its performance, subjecting itself to audits by third parties who have recognized and “certified” the quality of its “modus operandi” in terms of both organizational —management—and in terms of the services provided, covering the areas of Quality and the Environment, Food Safety, and Gender Equality.

For this reason, this Policy is intended to serve as a valid, reliable, transparent, and effective communication tool through which Luciano Trasporti informs its employees, customers, suppliers, public agencies, trade associations, and others about its activities, services, key aspects, programs, and objectives regarding quality, respect for diversity, environmental protection, and workplace health and safety.

To achieve these objectives, management is committed to ensuring that the Company Policy is supported at all levels of the organization.

Management encourages the continuous improvement of each employee’s individual skills and the creation of the best possible work environment, considering health and safety aspects as essential elements when defining new activities or reviewing existing ones.

Our commitment is to ensure that all employees are trained, informed, and made aware of how to perform their duties safely
, in compliance with regulations designed to reduce environmental impact, and with a clear understanding of their responsibilities within the Integrated Management System.

Management encourages prioritizing preventive measures and promoting a commitment to the prevention of workplace accidents and occupational diseases.

To pursue these objectives, senior management allocates the financial resources necessary to achieve them.

All Luciano Trasporti employees are involved and work together to achieve the company's goals.

OBJECTIVES OF THE INTEGRATED MANAGEMENT SYSTEM
The objectives of the Company Policy are:

• increase its market share by working to achieve full customer satisfaction;
• develop and maintain an Integrated Management System as a tool for achieving objectives, fulfilling commitments, and promoting the continuous improvement of business processes, while ensuring compliance with mandatory requirements;
• adopt an integrated risk management system to ensure a risk management policy commensurate with the various risks associated with the services;
• to operate in a manner that ensures effectiveness, efficiency, and reliability, using all necessary resources to guarantee compliance with the principles of diligence and fairness;
• carry out activities with a commitment to complying with applicable laws, standards, and regulations governing the sector, as well as any other requirements adopted by the Company;
• work to ensure the ongoing engagement of staff and the development of their skills by organizing training and informational sessions, with the aim of fostering growth, awareness, and a sense of responsibility among all employees; and ensuring a high level of professionalism within the HR department;
• use products with a low environmental and energy impact, reduce waste, and increase the number of environmentally friendly vehicles in use;
• to evaluate and prioritize suppliers who are committed to the continuous improvement of the safety of the products and services they provide;
• operate in a manner that reduces waste generation and the consumption of raw materials, prevents pollution and the risk of accidents, and ensures that waste is disposed of in accordance with applicable regulations;
• to operate by fostering a sense of responsibility and awareness among employees at all levels involved in company activities, through appropriate information, education, and training programs, so that staff at every level ensure the effective implementation of the Environmental Management System within the scope of their responsibilities;
• to prevent occupational diseases, accidents, and harm to workers’ health—including that of third-party contractors working on its premises—by committing to the continuous improvement of workplace safety and health;
• ensure the continuous improvement of services, processes, resources, and capabilities to guarantee effectiveness and efficiency as a service provider operating in a competitive market;
• promote activities aimed at fostering behaviors and language that ensure an inclusive work environment that respects gender diversity;
• plan training initiatives at all levels aimed at promoting gender equality and overcoming gender-based biases, including unconscious ones;
• assess employees’ perceptions regarding equal opportunity by administering questionnaires or surveys, thereby fostering an environment open to dialogue and discussion;
• ensure equal opportunities during the selection, hiring, professional development, and termination of employment processes, basing these decisions solely on professional skills and qualifications;
• implement fair and impartial compensation policies;
• recognize the importance of work-life balance by developing initiatives to support parenting and caregiving and to promote work-life balance;
• Implement internal processes aimed at protecting the workplace, with particular emphasis on incidents of harassment or bullying.

Luciano Trasporti s.r.l. has prepared a document specifically designed to identify key performance indicators that allow the company to monitor the extent to which its objectives are being met.

The results of this monitoring are recorded in a dedicated document and analyzed during the Integrated Management System Review conducted by Management, the Management System Representatives, and Department Heads, in order to both assess its ongoing adequacy and improve company procedures and the Management System itself.